Testimonials

At mydentist, we're passionate about helping our patients maintain great oral health not just during treatment, but beyond. That’s why we are thrilled to be partnering with Healthy Smile Pharmacy. Their convenient subscription service takes the friction out of home care by delivering trusted, medical-grade products straight to our patients’ doors.

What makes this partnership so special is the confidence it gives us: we know our patients are using high-quality products, supported by helpful tips and engaging communication that encourage lasting oral care habits. It’s a simple, smart solution that keeps care consistent, empowers patients, and supports healthier smiles for the long term. We’re proud to offer this added layer of support. It’s a win for our patients and a win for our practices.

Healthy Smile Pharmacy has been such a positive addition for our patients. As a Treatment Coordinator, you’re always trying to make sure patients feel supported throughout their treatment journey (and not just when they’re in the practice), and the care plans really help with that. Patients like the convenience of having everything delivered to their door, especially knowing the products are specifically recommended for orthodontic treatment. It also makes oral hygiene conversations feel much easier and more natural because we know patients are going away with the right tools to look after their teeth properly between visits. Including a Healthy Smile Pharmacy care plan into our patients' treatment cost has not only added value, it also ensures we know our patients have all the tools in order to have a healthy and productive orthodontic journey!

When fitting braces or aligners, I like to discuss Healthy Smile Pharmacy with my patients, giving them information on the products that I recommend for them to use to keep their gums and teeth healthy throughout their treatment. The flexible subscriptions are designed around your oral health needs. Healthy Smile Pharmacy uses industry-leading brands to ensure you have access to the best innovations in oral health. It can be challenging to know which products to use. My role as an Orthodontic Therapist is to help you keep your gums and teeth healthy throughout your orthodontic treatment. That's why I recommend Healthy Smile Pharmacy, who deliver medical- grade products straight to your door.

From a practice perspective, Healthy Smile Pharmacy is very straightforward to run. The products are effective, the support is excellent, and it’s a great way to help patients continue their oral care at home.

The products available through Healthy Smile Pharmacy are ones we trust and recommend regularly. It’s a simple way for patients to access what they need and keep up their oral health at home.

Dentistry continues to evolve. At the heart of this evolution is cross-industry innovation: applying insights from unrelated sectors to solve familiar challenges in novel ways. From seamless workflows and digital communications powered by emerging technologies to concierge-style patient journeys and online booking systems inspired by hospitality and retail, dentistry is increasingly looking outside the profession for ideas that put patients first.

Michelle Shambrook was appointed as the first permanent director of myorthodontist, the specialist orthodontist division of mydentist in 2019. With 30 years’ experience across retail, hospitality and healthcare, she brings diverse insights that are shaping care across mydentist’s 36 specialist orthodontic practices.

A unique service that improves orthodontic patients’ oral health habits by promoting compliance throughout their treatment journey is also creating additional revenue opportunities for practices.

Healthy Smile Pharmacy recently launched its new partner programme, which collaborates with orthodontists to help educate and motivate patients while delivering essential oral health care products directly to their doors.

Understanding the ‘why’ and ‘how’ behind oral care is vital. It helps patients recognise the importance of their habits and empowers them to maintain these good practices at home.

When patients understand the reasons for recommended oral hygiene routines, and specifics of ‘how’ , they are more likely to take ownership and remain committed to consistent care.