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Returns & Replacements
Need to send it back? Need something replaced? Let’s get it sorted for you.
Replace
We’ll replace products that don’t quite reach you in perfect condition. Let us know and we’ll get on with sorting it for you.
If you receive the wrong item we can resolve this easily for you. If you can send us a picture of item received instead and the paperwork received using the Contact Us button below. Once received we can investigate and we follow up for you.
If you let us know of any missing items as soon as you receive your parcel using the Contact Us button below, we can help resolve for you as soon as possible.
Although very rare, if you receive a faulty item we can resolve this easily for you. If you can send us a picture of items fault using the Contact Us button below. Once received we can investigate and follow up with you.
Return
Changed your mind? Not quite what you thought you’d ordered? You can return products to us. We just ask that they are in their original condition. Let us know and we’ll get on with sorting it for you.
If you want to return any items to us, please read our Returns Policy here.
Please don't send any items back to us without letting us know first. It's important to allocate a Return Number to you so we can process your return items and refund without any issues.
Not what you needed?
Changed your mind? Got more than you thought? We’ve sent something you didn’t ask for?
Get in touch and we’ll put it right.
